Contact Fortunica Casino

Need help with Fortunica Casino? Email support@fortunica-casino.win and provide enough information for our support team to understand your request. We aim to respond to messages usually within 24 hours, although response times may vary depending on the complexity and volume of enquiries.

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How to get in touch

For assistance, send an email to support@fortunica-casino.win. Please use the email address linked to your account where possible, particularly when asking about account access, verification or transactions. This helps us review your request more efficiently and may allow us to confirm the relevant account details.

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You can contact support about a range of common matters, including:

Account access, profile details and verification questions
Deposits, withdrawals and other payment-related concerns
Bonus terms, eligibility and general promotional questions
Technical problems affecting the website or your gaming experience
Responsible gambling requests, including help with account restrictions or breaks from play

What to include in your message

To help us investigate your enquiry faster, include your account email address or username, a short description of the issue, and any relevant dates or transaction details. If the problem is technical or relates to a displayed message, attach screenshots where relevant. Do not send your password or other sensitive security information by email.

Please send one clear message for each issue and allow reasonable time for a response before sending a follow-up. Our team will review your enquiry and provide general guidance or explain any further information needed. For responsible gambling concerns, contact us as soon as possible so your request can be considered promptly.